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About C/W MARS

Using The Online Catalog

With the Online Catalog, you can search for books, DVDs, audiobooks, eBooks, etc. You can request materials (place a hold) and also manage your checkouts, renewals, holds, reading history and preferences via your library account. Read these help tips to find the answer to most of your questions.

Help Topics

Search  |  BrowsePlace Holds  |  Renew Materials  |  My Account  |  My Lists  |  Text Messaging

Searching the Online Catalog

The Online Catalog: The Basic Search Screen
The Online Catalog: Basic Search Tips
Basic Search Tips cheat sheet (PDF - Right Click to Save)
What do I do if there are no results for my search?
What does "sort by relevance" mean?
Troubleshooting the "Stay logged in" feature of the catalog

Using baskets with search results

Browsing the Online Catalog

How to Browse the Catalog


How to Place Holds
Suspending, Activating, and Cancelling Holds
Advanced Hold Options
Group Formats and Editions

Renewing Materials

Renewing Materials through the online catalog

Your Online Account

How do I get an Online Account?
Logging in to Your Account
Forgot your password?
The My Account page
Account Preferences -- Personal Information
Account Preferences -- Notification Preferences
Account Preferences -- Search & History
What if I can't get into My Account?
Why Don't I Get Email Notices?

The My Lists Page

The My Lists Page
Creating a List
Seeing Your List in the Catalog
Setting a Default List
Adding to an Existing List
The Temporary List
Moving Items from a Temporary List
Actions for Items on Your Lists
Sorting Items on Your Lists
Adding a Note to a List Item
Deleting an item from a list
Deleting a List
Downloading a CSV file
Sharing Your List

SMS Text Messaging

Sending text messages from the online catalog



Making a Purchase Suggestion

Library staff do their best to develop collections to serve the interests of their community. They may, however, miss that one item you would really like to get. In cases like this, you should feel free to make purchase suggestions to your library.

Suggestions for new purchases for your library must be made directly to your library.

Forgot Your Password?

There may be a time when you can't remember your password. If this is the case, click on the Forgot your password? link on the login page in the online catalog.  You will be brought to the password reset page

You will see a screen that looks like this:


Enter your library card number OR user name. You do not need both.

The number that appears on your library card or on your mini-card has spaces in it. If you enter your library card number, leave out the spaces. Enter only the numbers.

NOTE: Your library account should have a valid and active email account associated with it. If you do not have a valid email address in your account, you will not be able to receive the email to reset your password.

Click "Submit" to sent the password reset request.

You will be taken to a page that displays the following message:

Your barcode or user name has been submitted for a password reset. If a matching account with an email address is found, you will soon receive an email at that address with further instructions for resetting your password.

The email that you receive will contain the following message:

You have received this message because you, or somebody else, requested a reset of your library system password. If you did not request a reset of your library system password, just ignore this message and your current password will continue to work.

If you did request a reset of your library system password, please perform the following steps to continue the process of resetting your password:

1. Open the following link in a web browser: (There will be a link to reset your password here.)
The browser displays a password reset form.

2. Enter your new password in the password reset form in the browser. You must enter the password twice to ensure that you do not make a mistake. If the passwords match, you will then be able to log in to your library system account with the new password.

NOTE: It sometimes happens that password reset emails are sent to your Junk or Spam folders. If you do not see the email in your Inbox within about an hour, check your Junk or Spam folders.

NOTE: You can also ask the staff at your local library to reset the password for you.

The Password Reset Doesn't Seem To Be Working For Me!

After making a password reset request, it may take up to 30 minutes for you to receive a reset email. That being said, you may also receive an email within a couple of minutes.

There are also a number of reasons why you might not receive the request:

  1. you may have entered their barcode incorrectly
  2. you may have entered an incorrect or misspelled username
  3. you may not have a valid email address in your patron record.
    1. you may have no email address in your record
    2. you may have in your record an email address you no longer use or don't check
    3. the email address in your record may be otherwise inaccurate (a typo in the address, for example)
  4. Depending on a your mail client settings, the automatic mail from Evergreen may be routed to a Junk or Spam folder.

As always, your local library staff is ready to help you if you have a problem.



Logging into Your Account

You get to the log in page in the online catalog one of two ways:

First, from any catalog screen, click on the "Log into My Account" button in the upper left hand corner of the screen.

Second, you can go directly to the log in page with this URL:

(The https at the beginning of the URL means that the communication between your browser and the web server is encrypted. This is for security and privacy purposes.)

When the login page is displayed, you will see two boxes in the center of the screen for entering your user name and password.

Enter your barcode (your library card number), without spaces, in the text box. The barcode that appears on the back of your library card or on your mini-card has spaces in it. To log into the online catalog, you don't need any of those spaces.

You may have chosen a user name for the online catalog (either through your online account or with the help of your local library staff). You should enter that instead of your library card number.

If you make a mistake in either place, you will get this error message

Login failed. The username or password provided was not valid. Ensure Caps-Lock is off and try again or contact your local library.

and you must try again.

Stay logged in?

If you check the checkbox next to the words "Stay logged in?", you will be kept logged in for up to two weeks, unless you log out.

NOTE: "Stay logged in" may not work if you use your web browser in a private mode or if you have your web browser set to clear all your history and cookies when you close it.

NOTE: If you use a computer that is used by more than one person, checking "Stay logged in?" may give other people access to your account. Be aware of this and keep your information safe.