catalog

Using The Online Catalog

Using the Online Catalog, you can search for materials, request materials, and manage many aspects of your library account. The following help documents should answer most of your questions. If you need any further information, please write toinfo@cwmars.org

Help Topics

Searching the Online Catalog  |  Holds  |  Renewing Materials  |  Your Online Account  |  The My Lists Page  |  SMS Messaging

 
Searching the Online Catalog
The Online Catalog: The Basic Search Screen
The Online Catalog: Basic Search Tips
Basic Search Tips cheat sheet (PDF - Right Click to Save)
All About Basic Search in the Catalog (PDF - Right Click to Save)
What do I do if there are no results for my search?
What does "sort by relevance" mean?

 
Holds
How to Place Holds
Suspending, Activating, and Cancelling Holds

 
Renewing Materials
Renewing Materials through the online catalog

 
Your Online Account
How do I get an Online Account?
How to Log in to Your Account
The My Account page
Account Preferences -- Personal Information
Account Preferences -- Notification Preferences
Account Preferences -- Search & History
My Account (PDF document - Right Click to Save)
What if I can't get into My Account?
Why Don't I Get Email Notices?

 
The My Lists Page
The My Lists Page
Creating a List
Seeing Your List in the Catalog
Setting a Default List
Adding to an Existing List
The Temporary List
Moving Items from a Temporary List
Actions for Items on Your Lists
Sorting Items on Your Lists
Adding a Note to a List Item
Deleting an item from a list
Deleting a List
Downloading a CSV file
Sharing Your List

 
SMS Messaging

Sending yourself a text message from the online catalog

If you have any comments, we'd like very much to hear from you. Please send comments and suggestions toour Feedback address.

Category: 

Why Don't I Get Email Notices?

In general, there are five reasons why someone won't get email notices

  1. Email notification unchecked in your account: the request for email notifications might either never have been checked in your account or it might have become unchecked. You can look in your online account and make sure that your email notification preference is set. This is found under Account Preferences > Notification Preferences
  2. No email address in your account: sometimes, when a new library account is created, adding an email address is overlooked. You can look in your online account and see what email address is associate with your account. This is found under Account Preferences > Personal Information. If no email address is there, you must contact your local library to have an address added. You cannot add an email address yourself.
  3. Incorrect email address in your account: an incorrect email address in your account can take one of two forms: first, the email address could be misspelled; second, the email address in your account could be an email address that you don't use any more or don't refer to very often. You can check your online account to see the email address associated with your library card. This is found under Account Preferences > Personal Information.
  4. Email re-directed into spam or junk folder: sometimes, because of some buzzword in the heading or body of an email from the library, the email can accidentally be mis-identified as spam or junk mail. Some email programs will automatically send mail like this to a folder labeled Junk or Spam. If you discover this is happening, set your email client's preferences to indicate that mail from a cwmars.org address is not spam.
  5. An issue related to the C/W MARS central email server: on rare occasions, an issue may arise at the email server level in C/W MARS that might cause you to experience a delay in receiving the C/W MARS mail. Besides being rare, though, this is usually a condition that it sorted our rapidly and your mail should get through.

How do I get an Online Account?

When you are issued your library card, an online account is automatically created. There is no extra sign up needed.

The technical name for the online catalog is Online Public Access Catalog or OPAC for short. When a library staff member  sets up your library account for you and issues you a library card, a part of the computer screen that s/he uses has a place to enter "OPAC User Name". This will be the user name that you will enter on the OPAC log in screen.

Typically, this user name is initially set to be your library card number. If you find it difficult to remember your library card number, you can ask the staff to change this user name to something you can remember more easily. Once you have successfully logged in to the online catalog, you can also change your user name  by yourself whenever you want.

Only library staff can create new library accounts and issue library cards. Individuals cannot create library accounts for themselves.